Review by on 08/05/2018

May 8, 2018

Words could never convey the gratitude I have for Profiles by Kristen, but they are truly the best and most compassionate hair treatment salon in Central New York.

I called on them during a very difficult period of my life, when not only was my health declining; my hair was falling out and when I asked if there was any options for the hair loss, I was told “it is an expected occurrence in this situation”. My self-esteem was at its lowest.

From the moment I entered Profiles by Kristen, I was put at ease and treated as if I were their only client when in reality I was not. I met with Nicole and she reviewed everything in detail using terms I could understand even though I was convinced by doctors and other facilities, there was nothing that could be done. It was my last try before giving up. She introduced me to my Hair Loss Specialist Jennifer who truly cared about my condition. With time, care, and guidance, my hair and scalp began to repair itself. The hair loss stopped and the thinning patches began new growth.

If you are looking for exceptional service and the utmost professional atmosphere, go no further than Profiles by Kristen. They are truly the best in Central New York. I would highly recommend them to anyone dealing with hair loss challenges.

I would like to end by saying thank you to the entire staff at Profiles by Kristen, not only your exceptional quality, service, and compassion, but for restoring my self-esteem.

Catherine Roberts